Step back & Reflect at tough times, with Ashna Patel

Ashna Patel is no new face to the customer success community. She is a top linkedin content creator when it comes to sharing customer success best practices, and insights.

This podcast with Ms.Ashna will take you one step closer to her, where she not only answers my questions, but she also gives a tiny peek into the amazing person she is in her response to my rapid fire questions.

Key takeaways from this podcast:

1) Pay attention to day to day challenges and creative ways in which you can solve them - These in turn lead into insights that will be timeless lessons.

2) In tough moments and tough times, just step back, pause and reflect. This will help with handling those moments with poise and ease.

3) We can sit and talk day about tools and BI but what is really important in Customer success is the humanness and the ability to understand customer sentiments

4) Who is keeping the monkey? Her favorite go to sentence for nailing down clear accountability in the organization and to establish clear boundaries

5) Finally, her own ability to navigate problems and find a solution and how it has helped her to accelerate her career in Customer success.

A session full of insights and practice advise. Listen in.