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A podcast with the who is who of customer success practitioners today. Tough encounters, experiences, lessons learnt, valuable insights accumulated over their careers, shared in a short 25 minute summary
Episodes
Tuesday Sep 21, 2021
Tuesday Sep 21, 2021
In this first ever episode of CSM secrets, our first guest, Maranda Dziekonski, Chief customer office of Swiftly.Inc shares some key insights on what it takes to be successful in a customer success career, her tips and the trends she is watching in this space.
One of the critical insights she shares is that people in customer success profession need to be people oriented and need to be willing to develop a curiosity to resolve conflicts better.
Do listen in and do not forget to share!
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