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A podcast with the who is who of customer success practitioners today. Tough encounters, experiences, lessons learnt, valuable insights accumulated over their careers, shared in a short 25 minute summary
Episodes
Saturday Aug 05, 2023
Saturday Aug 05, 2023
In this episode on Strategy, Dr.Michelle talks about one of the newest and evolving topics at the C-suite, which is Strategy.
Traditionally, strategy has been defined to be something:
a) That helps an organization retain its market share
b) Prevent competition from capturing its market share.
However, strategy is much more. It is culture, it is product, it is product evaluation, competitive analysis and much more. It is an entire framework for growth and goes beyond just revenue.
Listen to this and a lot more in this very informative podcast!
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