Customer Value Led Growth with Markus!

In this episode of CSM Secrets, we speak to Markus Rentsch, CEO of Re-Markable.

Mark is a strong advocate of customer value led growth, where he fundamentally challenges the traditional approach of direct selling and instead, substituting with selling by value, as seen in his numerous Linkedin posts.

The framework, which is called as CVLG (Customer Value Led Growth), brings fundamental paradigm shifts to the way a company realizes growth.

Most important of all of it, is the premise that Customer Success is not a churn fighting organization rather help them deliver extra-ordinary value to end customers. And a customer that sees that value, scales.

In this growth model, organizations are creating a Helix which grows more and more.

Markus also runs a training academy and consulting firm, check out at the website: https://remark-able.at/about/