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A podcast with the who is who of customer success practitioners today. Tough encounters, experiences, lessons learnt, valuable insights accumulated over their careers, shared in a short 25 minute summary
Episodes
Wednesday Sep 29, 2021
Wednesday Sep 29, 2021
Jeff had so many insights to share with us that we actually extended the podcast by 5 minutes to hear it all.
The 5 key takeaways that we learnt from this podcast are:
1) Build an empathy muscle
2) Be honest about your mistakes
3) Find connection points
4) Bring a growth mindset
5) Customer success is about delivering value - both personally and professionally.
Jeff can be found in linkedin at https://www.linkedin.com/in/jeffheckler/
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